Home › Privacy Policy
Your privacy
This policy explains what information Heartwood Botanics LLC collects through viril-wood.com, why we collect it, and the choices you have. We keep it short and readable on purpose. If anything is unclear, email support@viril-wood.com.
We use your information to process and ship orders, send order and tracking confirmations, answer support questions, handle refunds, and meet our legal and accounting obligations. We may send occasional service emails about your order. We do not sell your personal information.
We share only what is necessary with the partners who help us run the business: our checkout and payment processor, shipping carriers, and email or analytics providers. These partners are bound to handle your data securely and use it only to provide their service to us. We may also disclose information if required by law.
The site uses a small number of cookies to remember basic preferences and to understand, in aggregate, how the site is used. You can control or block cookies in your browser settings. Blocking some cookies may affect how parts of the site function.
We keep order records for as long as needed to fulfill orders, honor the guarantee and satisfy legal requirements, then dispose of them securely. We use reasonable technical and organizational measures to protect your information, though no method of transmission over the internet is ever completely secure.
You can ask us to access, correct or delete the personal information we hold about you, and you can unsubscribe from service emails at any time. Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act. To make any request, contact us at support@viril-wood.com.
VirilWood is intended for adults. We do not knowingly collect information from anyone under 18. If you believe a minor has provided us data, contact us and we will remove it.
We may update this policy from time to time. The current version always lives on this page, and the effective date is the last time it was revised. Continued use of the site after a change means you accept the updated policy.